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Please inspect your order upon delivery. Lamb Crafted warrants putters for quality of workmanship for a period of 30 days. All other products deemed to be defective in any nature must be reported to us via email within 2 days of package arrival. All warranty claims must receive a Return Authorization Number (RA#) prior to returning the product. Any returned product received by Lamb Crafted without an approved RA# may not be processed.
In order to obtain an RA#, submit a request through our online contact form, or email directly to store@lambcrafted.com. Please include the reason for your request. If approved, we will provide the RA#, and any additional information needed to complete the process.
Defective products will be repaired or replaced with the same or equivalent products when available. If unavailable a merchandise credit or refund will be issued. Refunds may take up to 2 weeks to appear on your credit card or PayPal account. Lamb Crafted reserves the right to deny any warranty claim.
Warranty will be denied for the following:
For questions about product care, or the Warranty Policy please email, store@lambcrafted.com
Most of Lamb Crafted products are custom made and limited release items. Any custom or limited release items are non-refundable, and cannot be cancelled or returned for merchandise credit. We offer returns for merchandise credit or exchanges for unused non-custom/non-limited release products for 7 days from the date of delivery (see below). All returns and exchanges must receive a Return Authorization Number (RA#) prior to returning the product. Any returned product received by Lamb Crafted without an approved RA# may not be processed.
In order to obtain an RA#, submit a request through our online contact form, or email directly to store@lambcrafted.com. Please include the reason for your request. If approved, we will provide the RA#, and any additional information needed to complete the process.
Cancelled orders or returns for non-custom/non-limited release products will be in the form of a merchandise credit to be used towards future products. Shipping expenses for product exchanges are the sole responsibility of the customer. Lamb Crafted is not responsible for items lost via transport company when return shipping. We recommend return shipping with insurance and tracking. Lamb Crafted reserves the right to deny any return or exchange.
If an order is cancelled before the products ships, the amount refunded will be less the fee charged by the payment processing company.
Returnable Items:
Nonreturnable Items:
For questions regarding returns or exchanges please email, store@lambcrafted.com.
